Visiting your loved ones
We are continuing to take all necessary precautions to prevent the spread of Covid-19 and protect our customers as much as possible.
The last few months have been incredibly challenging for everyone, making it very difficult to spend as much time as we would like with family, friends, and loved ones. While we are keen to make it as easy as possible to see and speak to loved ones living in our care and support schemes, it is a really fine balance between enabling these much needed, precious visits, and keeping our customers, their friends and family, and our staff as safe as possible from the effects of Covid-19.
Wherever possible we will help you arrange a safe visit with your friends and loved ones - this may be a garden visit, or an indoor visit, depending on the individual home and the current local restrictions that are in place. To find out about what visiting options are currently possible for you, please contact the manager of your scheme.
Please remember that this will vary depending on local restrictions and the government's tier system. For the latest information about guidance and restrictions in specific areas, please go to the government website https://www.gov.uk/find-coronavirus-local-restrictions?priority-taxon=774cee22-d896-44c1-a611-e3109cce8eae