We are continuing to take all necessary precautions to prevent the spread of Covid-19 and protect our customers as much as possible.

From 17th May, new government guidance on visiting in care homes came into effect. These changes allow for up to five named people to make regular visits with a loved one within a care scheme, providing they test negative for Covid-19 and wear personal protective equipment (PPE).

Customers with higher care needs can also choose to nominate an essential care giver (they would be included in the 5 named visitors) Please speak to the scheme manager to discuss possible arrangements.

As a named visitor you will be asked to take a rapid lateral flow test on every visit. The care scheme will provide the test and if the result is negative, the visit can go ahead. Visitors are now able to do the LFD test at home prior to the visit, if you require any tests in order to carry this out please speak to the scheme manager.

Visitors and customers are advised to keep physical contact to a minimum. Visitors and customers may wish to hold hands, but should bear in mind that any physical contact increases the risk of transmission. For this reason we would advise against hugging.

A maximum of 2 visitors will be allowed at any one time on any given day.

Public Health England (PHE) has produced this video for how to take swab samples for COVID-19 testing: 

You must wear personal protective equipment (PPE) for the duration of the visits – This will also be provided by the care scheme.

Public Health England (PHE) has produced this video showing how to ‘don and doff’ (put on and take off ) PPE: 

PHE has also produced a video specifically for the use of PPE in care homes: 

Visitors should follow all other infection prevention and control measures, such as maintaining social distancing when walking through the home, along with any other advice given by the staff.

The Social Care Institute for Excellence has produced a general guide on Infection Prevention & Control:

You can continue to book visits within our visitor pods along with window and screen visits. If you would like to visit your loved at one of our care schemes, please speak to the scheme manager who will discuss the current options available to you.

Visiting care homes during Covid-19

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