We are on the move!!!

As some of you will be aware the Birmingham team  is on the move from our office on Alcester Road, Moseley to new premises on George Street, Balsall Heath. We will not have a drop in reception service in our new George Street office, but to ensure that we continue to provide an excellent service to our residents, our officers will be out and about on your scheme delivering a more local service to you. Please do come and say hello to us when you see us out and about!

We are keen to hear from you regarding the best way for your Community Housing Officer to communicate with you. Do you prefer email, text, phone calls, home visits or another method? If you have recently changed your contact details then please make sure that we have an up to date contact number & email address for you.

For general enquiries you can still contact us by phone and email –telephone 0300 111 7000 or email customerfirst@accordgroup.org.uk.