Residents

Here you can find information about paying your rent, reporting a repair and opportunities to get involved in helping Accord to make a difference in the homes and services we provide.

We aim to provide high-quality homes and outstanding services to thousands of residents across the Midlands as we can only improve with your help, so we need to know the type of homes that you want and the kind of services that you need. The latest version of your Resident Annual Report 'Made By You' can be downloaded from the Annual Reports section of the website.

Please email us your views to customerfirst@accordgroup.org.uk or call us on 0300 111 7000. We are always seeking residents who are prepared to get involved more formally in a range of ways.