Welcome

The Accord Group comprises seven organisations providing 13,000 affordable homes and services, including health and social care, to 80,000 people in the Midlands and beyond. We are not-for-profit and one of the largest housing groups in the region.

Find out more about us.

Welcome

Customer log-in

If you are an Ashrammoseley, Caldmoreaccord or Heantun customer, you can now pay your rent, view your account and report a repair online 24/7.

To receive your log-in details, simply email us and give us your name and telephone number. One of the Customer First team will call you back. Alternatively, you can call the Customer First team directly on 0300 111 7000.

Customer log-in

ERDF Retrofit project

The Accord Group is working with West Midlands businesses to ensure Black Country and Birmingham homes become more energy efficient.

To find out more about our Retrofit project click here
 

Retrofit project

Need to report a repair?

 

If you need to report a repair or maintenance issue, log-in to your customer account here.

Report a repair

Changes to benefits

If you claim Housing Benefit and live in a home that is judged to have a ‘spare’ bedroom, your Housing Benefit will be reduced.

This is part of changes that the Government is making to benefits.

Find out more here.
 

Changes to benefits

New dementia centres

New dementia centres

We are creating state of the art Dementia Centres of Excellence in Staffordshire.

Click here to read the press release.

 

What's happening in the community

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